Back to list

Children and youth accommodation Service Quality Germany Wald-Solar-Heim

Brunnenstraße 25
16225 Eberswalde
Phone

03334-289245

http:/​/​www.​waldsolarheim.​de
info@​waldsolarheim.​de
Accommodation for wheelchair users Shelter mentally handicapped Accommodation for allergy sufferers ServiceQuality Germany Level 2
Our transnational environmental education centre is close to the forest and yet centrally located. The Wald-Solar-Heim offers several-day nature experiences and educational programmes for children, young people and people with disabilities. The topics "Forest" and "Renewable Energies" are on the agenda. Three houses offer overnight stays and a large outdoor area with grill and oven space to experience. One-day offers are also possible.

t Information for guests with reduced mobility

Short description

General information on accessibility:
  • No designated disabled parking spaces available
  • Access to the building: stepless
  • 5 double rooms / 3 single rooms on the ground floor / accessible by lift
  • Breakfast room accessible via elevator
  • Guest toilet accessible via elevator for guests with reduced mobility. Door width: 92 cm, movement area in front of WC: 140 cm x 140 cm, right: 140 cm x 140 cm, left: 100 cm x 110 cm, handles available
  • Conference and event rooms accessible via elevator
Rooms & sanitary area:
  • 5 double rooms / 3 single rooms on the ground floor / accessible by lift
  • width of the narrowest of all doors, corridors and passages to be used: 90 cm
  • Movement area in the room: >150 cm x >150 cm
  • Door width sanitary area: 90 cm, movement area in front of WC: >150 cm x >150 cm, right: >150 cm x >150 cm, left: 38 cm x >150 cm, handles available
  • shower infinitely variable with wheelchair accessible/, movement area of the shower: >150 cm x >150 cm, possibility to sit in the shower available
Special features:
  • Spacious rooms with sturdy wooden furniture, lowerable clothes rail in wardrobe
  • 2 rooms share one bathroom
  • Outdoor area: stepless path partly via ramps possible, paths partly paved, partly unsurfaced, access to sauna via 1 step
  • Environmental education programmes in the house (e.g. forest school room, solar cabinet) and in the adjoining forest (route to be adapted)
  • Individual programme according to the needs of the group

    car parking spaces

    • comment
      • Although there are no designated disabled parking spaces, there are numerous parking possibilities for cars and minibuses on the own premises.
      • If necessary, guests with reduced mobility can be driven to the front door, but the vehicle should be parked elsewhere.

    Access to the farm

    • stepless access
    • Entrance door passage width 102 cm

    Reception

    • Reception counter or table partly lowered to a height of 85cm
    • Comment Lowering of the reception counter to 75cm

    corridors

    • Width of the corridors leading to the lifts 151 cm
    • Width of the corridors leading to the rooms 151 cm
    • Width of corridors leading to other facilities (e.g. dining area) 151 cm

    elevator

    • stepless access
    • Width of the narrowest of all doors, corridors and passages to be used: 90 cm
    • Lift door width 90 cm
    • Length of elevator car: 140 cm
    • Elevator car width 110 cm
    • lowest height of control elements 78 cm
    • Uppermost height of the control elements 94 cm
    • Length of the movement area in front of the elevator 120 cm
    • Width of the movement area in front of the elevator 120 cm
    • Comment The elevator takes you from the reception to the bed house and the conference rooms.

    room

    • stepless access
    • Access via elevator or other technical device
    • passage width of the room door 90 cm
    • Width of the narrowest of all doors, corridors and passages to be used: 90 cm
    • Length measurement of the movement area in front of the sanitary room in the room >150 cm
    • Width of the movement area in front of the sanitary room in the room >150 cm
    • Length of the area of movement before the passage to a long side of the bed >150 cm
    • Width of the area of movement before the passage to a long side of the bed >150 cm
    • Width of the moving surface on this long side of the bed >150 cm
    • Width of movement areas in front of furniture (e.g. cupboard) >150 cm
    • Width of the narrowest passage inside the room 85 cm
    • Height of the lying surface 56 cm
    • Number of accessible beds (at least 15 cm high, across the entire width of the bed) 1
    • Comment:
      • lowerable clothes rail in wardrobe
      • very spacious rooms

    Sanitary room to the room

    • stepless access
    • Width of the door to the sanitary room 90 cm
    • Width of the narrowest of all doors, corridors and passages to be used: 90 cm
    • Door does not open into the sanitary room
    • Length of the movement area in front of the washbasin >150 cm
    • Width of the movement area in front of the washbasin >150 cm
    • Depth of the washstand under the washbasin (67 cm high) 30 cm
    • Upper edge of washbasin (arm rest surface) from floor 79 cm
    • mirror above the washbasin, visible while sitting or standing
    • Length of the movement area in front of the toilet bowl >150 cm
    • Width of the movement area in front of the toilet bowl >150 cm
    • Length of the movement area to the right of the toilet bowl >150 cm
    • Width of the movement area to the right of the toilet bowl >150 cm
    • Length of the movement area to the left of the WC bowl 38 cm
    • Width of the movement area to the left of the toilet bowl >150 cm
    • Hand grips next to the WC on the right and left side available
    • Height (top edge) of the handles 87 cm
    • The handles protrude beyond the front edge of the toilet bowl 13 cm
    • Distance between handholds 71 cm
    • Both handles can be folded up and locked in the folded up position
    • Seat height of toilet bowl (upper edge of toilet seat) 50 cm
    • Infinitely variable shower for a wheelchair
    • Width of the movement area of the shower >150 cm
    • Height of the handles of the shower from the floor 151 cm
    • fixed, folding or suspended shower seat available
    • other seating for the shower available
    • Height of shower armature (can be reached from a sitting position) 100 cm
    • no emergency call available
    • Comment:
      • 2 multi-bed rooms each share 1 sanitary room

    separate guest toilet

    • Access via elevator or other technical device
    • Door width to the sanitary room 92 cm
    • Width of passage of the narrowest of all doors, corridors and passageways to be used 92 cm
    • Door does not open into the sanitary room
    • Length of the movement area in front of the washbasin 140 cm
    • Width of the movement area in front of the washbasin 140 cm
    • Depth of the washstand under the washbasin (67 cm high) 30 cm
    • Upper edge of washbasin (armrest surface) from floor 80 cm
    • mirror above the washbasin, visible while sitting or standing
    • Length of the movement area in front of the toilet bowl 140 cm
    • Width of the movement area in front of the WC bowl 140 cm
    • Length of movement area to the right of the toilet bowl 140 cm
    • Width of the movement area to the right of the WC bowl 140 cm
    • Length of the movement area to the left of the WC bowl 100 cm
    • Width of the movement area to the left of the WC bowl 110 cm
    • Hand grips next to the WC on the right and left side available
    • Height (top edge) of handles 114 cm
    • The handles protrude over the WC bowl front edge 11 cm
    • Distance between handholds 72 cm
    • Both handles can be folded up and locked in the folded up position
    • Seat height of toilet bowl (upper edge of toilet seat) 45 cm
    • Emergency call available
    • Comment: the guest WC is located near the reception desk.

    Access to conference and event rooms

    • Access via elevator or other technical device
    • Entrance door passage width 90 cm
    • Comment: two conference rooms can be connected by a folding wall to form a large conference room

    Access to breakfast room/restaurant/dining room

    • Access via elevator or other technical device
    • Entrance door passage width 151 cm
    • Comment: the dining room is located above the seminar rooms

    The above data were collected for

    • Double or twin room (room number: ) 3.02
    • additional single room (room number: ) 3.01, 3.04, 3.08
    • additional double or twin rooms (room number: ) 3.03, 3.05, 3.06, 3.07
    • The establishment is also suitable for groups of guests with reduced mobility.
    • Comment:
      • a total of 1 double, three single and four multi-bed rooms are available
      • Extra beds are possible in all rooms
      • partly two rooms share one bathroom each

    Professional competence/service

    • Information about further barrier-free offers in the region can be made available.
    • Information on barrier-free arrival and departure by public transport can be provided.
    • Transfer or pick-up from the station/bus stop etc. is possible.
    • There are employees in the company who are trained for the target group.
    • Comment:
      • the Wald-Solar-Heim team is well trained and has good experience in dealing with guests with mobility disabilities

    Collection of data

    • The data presented here are verified data
    • Date of data collection 22.02.2016
    • Researcher (Institution) Tourism Academy Brandenburg

    t Information for Guests with Learning Disabilities/ "Mental Disability

    Short description

    • The area is large. It's right by the woods. There is a sauna and a barbecue area.
    • They can be inside or outside.
    • Many guests with learning difficulties/ "mental handicap" have already been here. You liked it very much.
    • Specially trained people (in difficult language they are called pedagogues) make the programs according to the wishes of the guests.

      That's good to know:

      • There is a lot of information about this offer. They're easy to understand. There are many good pictures in the information. You explain a lot of things.
      • Everything will be explained and shown to you in peace. You can ask questions.
      • Do you need an accompanying person or support? Do you need a care service? We can make recommendations.
      • Further information:
        • There are many programs. They're made by people for you,who know their way around. You can get to know the environment. You canfor example making music in the woods or baking your own rolls.
        • Information about the programs is available on the Internet.
        • Many guests with learning difficulties/ "mental handicap" have already been here. You liked it very much.

      We can still do that for you:

      • Would you like to have tips for excursions without barriers? We have ideas for you.
      • Are you coming by train? Or by bus? We have suggestions for you.
      • We can pick you up at the station. Or from the bus stop. Or we can recommend a driving service to you.
      • We have a lot of experience with guests with learning difficulties.

      Who collected this information? When?

      • Experts have checked: Is the information above correct?
      • Researcher (Institution) Tourism Academy Brandenburg
      • When did the information come from? 16.07.2008
      • When did the information come from? 22.02.2016

      t Information for guests with allergies and food intolerances

      Short description

      The offerer provides 8 single rooms, 10 double rooms and 8 multi-bed rooms with offers for Tierhaarallergiker, house dust mite allergy sufferers, mold fungus allergy sufferers and guests with special nourishing need.

        General Information

        • The distance to the nearest pollutant emission source (factory, heating station, petrol station, etc.) is more than 1,000 metres.
        • When furnishing the house, care is taken to use low-pollutant or non-polluting equipment.
        • The house is furnished without odour-intensive and allergenic plants.
        • On request, allergologically / dermatologically harmless body care products can be made available.
        • Complete operation is smoke-free
        • Non-smoking rooms are available
        • comment
          • All rooms are equipped with solid wood furniture (red heartwood beech).
          • In the dining room there is a large Ficus Benjamini, which may be problematic for severe allergy sufferers.

        pet allergy sufferers

        • There are no animals on the holding or in its immediate vicinity
        • The bringing along of animals is prohibited
        • Pet-free rooms are available
        • Comment Animals allowed in exceptional cases in 2 rooms.

        pollen allergy sufferers

        • There is always up-to-date information available about the seasonal course of the pollen flight in the region.

        house dust mite allergy sufferers

        • The humidity in the guest rooms is below 50 percent.
        • Allergic blankets and pillows without down are available
        • The bed linen is washed with at least 60°C.
        • The guest rooms are equipped without open furniture or shelves, without upholstered furniture and without curtains made of thick fabrics.
        • The guest rooms are equipped with smooth flooring, which is wiped with a damp cloth every day.
        • Comment Floor covering made of recyclable, smooth material (cork content>90%)

        mold allergy sufferers

        • It is regularly shock ventilated.
        • There are guest rooms without houseplants or with exclusively hydroponic plants.
        • There are guest rooms without humidifier

        Special nutritional requirements (breakfast buffet/hotel restaurant etc.)

        • Information on the ingredients of the food/meals used can be provided on request.
        • It is possible to arrange meals according to individual needs and quantities.
        • On request, snacks can also be served outside the scheduled meal times.
        • Organic food is offered
        • Food free of flavour enhancers is offered
        • Gluten-free food is offered
        • Free food is offered from major allergens
        • Kosher food is offered
        • Lactose-free food is offered
        • Vegetarian food is offered
        • Vegan food is offered
        • Special information for guests with allergies/ food intolerances can be found on the menu/ buffet/ homepage.
        • Comment Guests are kindly requested to communicate their wishes, allergies and incompatibilities in advance.

        Professional competence/service

        • Contact details for relevant contacts in the region are available
        • All employees are informed about the company's orientation towards guests with allergies and incompatibilities and take this into account in their daily work.
        • There are employees in the company who are trained for the target group. Other seminars and training attended see commentary

        Collection of data

        • The data presented here is a self-disclosure by the provider.
        • Researcher (Institution) Tourism Academy Brandenburg
        • Date of data collection 22.02.2016