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Certified tourist information and information centres i-brand (certified tourist information) ServiceQuality Germany Level 1 Accessible for people with impaired mobility Service Quality Germany mobiagentur Potsdam – Tourist Information im Hauptbahnhof

Friedrich-Engels-Str. 99
14473 Potsdam
Phone

0331-27558899

https:/​/​www.​potsdamtourismus.​de/​
info@​potsdamtourismus.​de
Leisure Wheelchair users
Potsdam offers you an impressive number of cultural, historical, architectural and scenic attractions. Let us advise you and inspire you to discover and enjoy this impressive city.

The Tourist Information Centre Im Hauptbahnhof offers you all the information you need for your stay in Potsdam:
  • Competent advice for the varied organisation of your stay

  • Reservation of hotels, guesthouses, private accommodation and youth hostels in Potsdam

  • Attractive offers such as the Potsdam & Berlin WelcomeCard

  • Arrangement of city tours and thematic city tours

  • Souvenirs, literature and postcards about Potsdam and the surrounding area as well as Berlin

  • event tickets


Accepted Credit Cards: Visa, Mastercard, Union Pay, JCB, American Express, Diners Club / Discover
All non-EU citizens can shop at the Tourist Information tax-free.

Opening Hours

Monday 09:00h - 18:00h
Tuesday 09:00h - 18:00h
Wednesday 09:00h - 18:00h
Thursday 09:00h - 18:00h
Friday 09:00h - 18:00h
Saturday 09:00h - 17:00h
Sunday/Holiday closed
New Year closed
Christmas Eve closed
First Christmas Day closed
secondChristmasDay closed
New Year's Eve closed
Labour Day 09:30h - 15:00h
germanUnity 09:30h - 15:00h
Good Friday 09:30h - 15:00h
Easter Sunday 09:30h - 15:00h
Easter Monday 09:30h - 15:00h
Ascension Day 09:30h - 15:00h
Whit Sunday 09:30h - 15:00h
Pfingstmontag 09:30h - 15:00h
reformationDay 09:30h - 15:00h

New Opening Hours 28.06.2023

28.06.2023 - 28.06.2023
Tuesday closed

t Information for guests with reduced mobility

Short description

  • 67 designated parking spaces available
  • Access to the interior: stepless
  • Guest toilet for guests with restricted mobility, infinitely variable.
    Door width: 105 cm, movement area in front of WC: 93 cm x > 150 cm, handholds available

    car parking spaces

    • Number of designated disabled parking spaces near entrance 67
    • comment
      • Distributed in the various levels of the underground car park

    Access and paths Indoor area

    • stepless access
    • Entrance door passage width 151 cm
    • Comment:
      • the Tourist-Info is located in the station passages
      • all inputs are continuously accessible
      • Doors open automatically or at the push of a button

    Reception

    • Comment Counter is not lowered

    elevator

    • stepless access
    • Passage width of the narrowest of all doors, corridors and passages to be used 110 cm
    • Elevator door width 110 cm
    • Length of elevator car: 138 cm
    • Elevator car width 151 cm
    • lowest height of control elements 85 cm
    • uppermost height of the control elements 85 cm
    • Length of the movement area in front of the elevator >150 cm
    • Width of the movement area in front of the elevator >150 cm
    • comment
      • here the elevator was measured at the north entrance, other elevator cabins are partly smaller (113 cm x 140 cm), e.g. the elevator at "Netto" under the escalators

    guest toilet

    • Door can be opened with Euro toilet key
    • Door width to the sanitary room 105 cm
    • Width of the narrowest of all doors, corridors and passages to be used 105 cm
    • Door opens into the sanitary room and influences the movement surfaces
    • Length of the movement area in front of the washbasin >150 cm
    • Width of the movement area in front of the washbasin >150 cm
    • Depth of the washstand undercarriage (at a height of 67 cm) 16 cm
    • Upper edge of washbasin (armrest surface) from floor 83 cm
    • Length of the movement area in front of the toilet bowl >150 cm
    • Width of the movement area in front of the toilet bowl >150 cm
    • Length of the movement area to the right of the toilet bowl 93 cm
    • Width of the movement area to the right of the toilet bowl >150 cm
    • Length of the movement area to the left of the toilet bowl 93 cm
    • Width of the movement area to the left of the toilet bowl >150 cm
    • Hand grips next to the WC on the right and left side available
    • Height (top edge) of the handles 86 cm
    • The handholds protrude over the front edge of the toilet bowl 15 cm
    • Distance between handholds 70 cm
    • Emergency call available
    • Comment:
      • Two WC's are located at the north entrance on the ground floor, next to "Netto".

    Professional competence/service

    • Information about further barrier-free offers in the region can be made available.
    • Information on barrier-free arrival and departure by public transport can be provided.
    • Comment:
      • Brochures on barrier-free tourism are available
      • Magazine "Brandenburg für Alle" can be issued

    Collection of data

    • Researcher (Institution) Tourism Academy Brandenburg
    • Date of data collection 10.08.2015
    • The data presented here are verified data