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4 stars Accessible for people with visual or hearing impairments hotel Hotels, guesthouses etc. Accessible for people with impaired mobility Yes, with star-classification Seehotel Rheinsberg

Donnersmarckweg 1
16831 Rheinsberg
Phone

0049-(0)33931-344-0

www.​seehotel-rheinsberg.​de
post@​seehotel-rheinsberg.​de
Accommodation for wheelchair users Accommodation visually impaired Shelter mentally handicapped Accommodation deaf/hearing impaired Accommodation for allergy sufferers Online bookable
Located directly on the lake, the Seehotel Rheinsberg offers all the comfort of a holiday hotel. The barrier-free entrances and rooms offer a pleasant quality of stay for all age groups. Whether with a pram, a wheelchair or a walking aid, you can relax and come from your room to the restaurant and the lakeside terrace. Also the spacious indoor swimming pool, 2 saunas, fitness room, bowling alley and sports hall and a cocktail bar are available for your relaxed hours in the house. Our swimming pool has a pleasant bathing temperature of 31 degrees. In addition, the Seehotel Rheinsberg has a wheelchair accessible apartment house with 6 apartments in different sizes. Like the rest of our house, they are all wheelchair accessible, have spacious rooms and plenty of space to feel comfortable. So each apartment has a terrace or a balcony and has a kitchen or a kitchenette, which can be driven on without problems. In the immediate vicinity you can reach Rheinsberg Castle, the Rheinsberg Chamber Academy, the Kurt-Tucholsky Museum and the Rheinsberg Ceramics Workshops via the Uferweg. An underground car park is available for guests to use.

For availability of accessible usable rooms and offers, we advise you also by phone: Tel. 0049-(0)33931-344-0

t Information for guests with reduced mobility

Short description

General information on accessibility:
  • 9 designated disabled parking spaces available
  • Access to the building: stepless
  • 76 double rooms / 31 single rooms on the ground floor and accessible via elevator
  • Breakfast room/ restaurant on the ground floor infinitely accessible
  • Guest toilet for guests with restricted mobility, infinitely variable. Door width: 96 cm, movement area in front of WC: 134 cm x 130 cm, right: 96 cm x >150 cm, left: 96 cm x >150 cm, handles available
  • Meeting and event rooms on the 2nd floor accessible via elevator, door width: 125 cm
Rooms & sanitary area:
  • width of the narrowest of all doors, corridors and passageways to be used: 102 cm
  • Movement area in the room: 112 cm x 129 cm
  • Door width sanitary area: 104 cm
  • Movement area in front of the WC: 150 cm x 150 cm, right: 0 cm x 0 cm, left: >150 cm x >150 cm, handles available
  • shower infinitely variable with wheelchair accessible, movement area of the shower: 150 cm x 150 cm, seat possibility in the shower available
Special features:
  • Request of the room wishes and aids with reservation
  • nursing beds, height-adjustable wash basins, 3 nursing baths, lift
  • swimming pool, sauna, bowling alley, fitness room, devotion room, sports hall in the house
  • various leisure activities can be booked in the surrounding area
  • The swimming pool and sauna in the basement of the hotel are perfectly equipped for guests with reduced mobility.
  • There are special wheelchairs for the sauna and a technical aid for getting into the water, special exercise programmes, etc.
  • The fitness room is right next to the swimming pool. There are special sports and fitness equipment for guests with reduced mobility.

    car parking spaces

    • Number of designated disabled parking spaces near entrance 9
    • Comment 3 parking spaces in the underground car park, 1 parking space near the apartment house

    Access to the farm

    • stepless access
    • Entrance door passage width 151 cm
    • Comment: Automatic door

    Reception

    • Reception counter or table not partially lowered to a height of 85cm but other possibility of communication available in sitting position
    • Comment Reception counter height 76 cm

    corridors

    • Width of the corridors leading to the lifts 151 cm
    • Width of the corridors leading to the rooms 151 cm
    • Width of corridors leading to other facilities (e.g. dining area) 151 cm

    elevator

    • stepless access
    • Elevator door width 125 cm
    • Length of elevator car: 151 cm
    • Elevator car width 140 cm
    • lowest height of controls 87 cm
    • uppermost height of the control elements 95 cm
    • Length of the movement area in front of the elevator >150 cm
    • Width of the movement area in front of the elevator >150 cm
    • Comment 2 control panels (each horizontal and vertical) with voice output

    room

    • stepless access
    • Access via elevator or other technical device
    • passage width of the room door 102 cm
    • Width of the narrowest of all doors, corridors and passages to be used 102 cm
    • Length measurement of the movement area in front of the sanitary room in the room 140 cm
    • Width of the movement area in front of the sanitary room in the room >150 cm
    • Length of the area of movement before the passage to a long side of the bed 112 cm
    • Width of the area of movement in front of the passage to a long side of the bed 129 cm
    • Width of the moving surface on this long side of the bed 105 cm
    • Width of movement surfaces in front of furnishings (e.g. cupboard) 105 cm
    • Width of the narrowest passage inside the room 110 cm
    • Height of the lying surface 52 cm
    • Number of accessible beds (at least 15 cm high, across the entire width of the bed) 2
    • Number of height-adjustable beds available: 80
    • Comment: Infinitely variable balcony

    Sanitary room to the room

    • stepless access
    • Passage width of the door to the sanitary room 104 cm
    • Width of the narrowest of all doors, corridors and passages to be used 102 cm
    • Door does not open into the sanitary room
    • Length of the movement area in front of the washbasin 150 cm
    • Width of the movement area in front of the washbasin 150 cm
    • Depth of the washstand undercarriage (at a height of 67 cm) 50 cm
    • Upper edge of washbasin (armrest surface) from floor 81 cm
    • mirror above the washbasin, visible while sitting or standing
    • Length of the movement area in front of the toilet bowl 150 cm
    • Width of the movement area in front of the toilet bowl 150 cm
    • Length of the movement area to the left of the toilet bowl >150 cm
    • Width of the movement area to the left of the toilet bowl >150 cm
    • Hand grips next to the WC on the right and left side available
    • Height (top edge) of handles 85 cm
    • The handholds protrude beyond the front edge of the toilet bowl 12 cm
    • Distance between handholds 70 cm
    • left hand grab handle can be folded up and locked in the folded up position
    • Seat height of toilet bowl (upper edge of toilet seat) 46 cm
    • Infinitely variable shower for a wheelchair
    • Length of the movement area of the shower 150 cm
    • Width of the movement area of the shower 150 cm
    • Height of shower handles from the floor 88 cm
    • fixed, folding or suspended shower seat available
    • other seating for the shower available
    • Height of shower armature (can be reached from a sitting position to the side) 88 cm
    • Emergency call available
    • Comment: WC in other rooms also accessible from the left, WC elevation (5/10cm) available, height-adjustable shower seat for hanging, some rooms have height-adjustable washbasins, rooms with bathtub.

    separate guest toilet

    • stepless access
    • Passage width of the door to the sanitary room 96 cm
    • Passage width of the narrowest of all doors, corridors and passages to be used 96 cm
    • Door does not open into the sanitary room
    • Length of the movement area in front of the washbasin 100 cm
    • Width of the movement area in front of the washbasin >150 cm
    • Depth of the washstand undercarriage (at a height of 67 cm) 50 cm
    • Upper edge of washbasin (armrest surface) from floor 80 cm
    • mirror above the washbasin, visible while sitting or standing
    • Length of movement area in front of WC bowl 134 cm
    • Width of the movement area in front of the toilet bowl 130 cm
    • Length of the movement area to the right of the WC bowl 96 cm
    • Width of the movement area to the right of the toilet bowl >150 cm
    • Length of the movement area to the left of the WC bowl 96 cm
    • Width of the movement area to the left of the toilet bowl >150 cm
    • Hand grips next to the WC on the right and left side available
    • Height (upper edge) of the handles 84 cm
    • The handholds protrude over the front edge of the toilet bowl 15 cm
    • Distance between handholds 70 cm
    • Both handles can be folded up and locked in the folded up position
    • Seat height of toilet bowl (upper edge of toilet seat) 46 cm
    • Emergency call available
    • Comment: Sliding door, additional guest toilets available in the house.

    Access to conference and event rooms

    • stepless access
    • Access via elevator or other technical device

    Access to breakfast room/restaurant/dining room

    • stepless access
    • Entrance door passage width 151 cm
    • Comment: Automatic door

    Access to the wellness area

    • stepless access
    • Access via technical aids
    • stepless access
    • comment
      • The swimming pool and sauna in the basement of the hotel are perfectly equipped for guests with reduced mobility.
      • There are special wheelchairs for the sauna and a technical aid for getting into the water, special exercise programmes, etc.
      • The fitness room is right next to the swimming pool. There are special sports and fitness equipment for guests with reduced mobility.

    The above data were collected for

    • Double or twin room (room number: ) 335
    • additional single room (room number: ) 31
    • additional double or twin rooms (room number: ) 75
    • additional holiday flats (number of rooms: ) 6
    • The establishment is also suitable for groups of guests with reduced mobility.
    • Comment: Apartment house with 3 double rooms, 1 four-bed room, 2 eight-bed rooms

    Professional competence/service

    • Information about further barrier-free offers in the region can be made available.
    • Information on barrier-free arrival and departure by public transport can be provided.
    • Transfer or pick-up from the station/bus stop etc. is possible.
    • There are employees in the company who are trained for the target group.
    • Comment: In-house driving service, mediation of care services, various aids can be borrowed for a fee (e.g. electric scooter)

    Collection of data

    • The data presented here are verified data
    • Date of data collection 26.10.2015
    • Researcher (Institution) Tourism Academy Brandenburg

    t Information for blind and visually impaired guests

    Short description

    • Haus Rheinsberg is not specially designed for blind and visually impaired guests.
    • No guidance system or similar is available, but well trained personnel.

      Access to the farm

      • no carousel or rotary door as access

      Bright and glare-free design

      • of the entrance area
      • corridors, stairs, lifts, rooms etc.

      Colour contrasting design

      • Comment There are glass doors without contrast.

      Signs, boards, etc.

      • good light-dark contrast between writing and background
      • Room numbers and information on WC, bar, restaurant etc. can be tactilely recorded
      • Comment The room number is in Braille on the key sensor on the room door.

      Control elements, command generators

      • no use of sensor keys (e.g. water tap, WC flushing)

      elevators

      • Equipment with voice output
      • tactile information on/to the keys of the control element
      • Comment The floor number can be keyed in.

      staircases

      • Comment There are no contrasts.

      Furnishing and furnishing elements

      • do not protrude into movement areas of essential path relations

      Essential relationships

      • Possibility of using the wall as an orientation line
      • Comment There are many handrails in all corridors and to all rooms.

      Professional competence/service

      • There are employees in the company who are trained for the target group.
      • Accompanying service can be offered
      • Guide dogs for the blind are allowed

      Collection of data

      • The data presented here are verified data
      • Date of data collection 26.10.2015
      • Researcher (Institution) Tourism Academy Brandenburg

      t Information for Guests with Learning Disabilities/ "Mental Disability

      Short description

      • Many guests with learning difficulties or intellectual disabilities have already been here. They liked it a lot.
      • If you wish, a bus from the hotel can pick you up from the train. Or from the bus.
      • There is a care service near the hotel. If you want help, somebody'll be quick.

        That's good to know:

        • Everything will be explained and shown to you in peace. You can ask questions.
        • Do you need an accompanying person or support? Do you need a care service? We can make recommendations.

        We can still do that for you:

        • Would you like to have tips for excursions without barriers? We have ideas for you.
        • Are you coming by train? Or by bus? We have suggestions for you.
        • We can pick you up at the station. Or from the bus stop. Or we can recommend a driving service to you.
        • We have a lot of experience with guests with learning difficulties.

        Who collected this information? When?

        • Experts have checked: Is the information above correct?
        • Researcher (Institution) Tourism Academy Brandenburg
        • When did the information come from? 21.08.2008
        • When did the information come from? 26.10.2015

        t Information for deaf and hard of hearing guests

        Reception

        • prompt communication by SMS/ fax/ internet connection possible

        Essential information

        • Optical perceptibility of essential information

        flashing signals

        • Clear perceptibility of the telephone ringing through a flashing signal in the room
        • Comment The telephones in the rooms are equipped with flashlights.

        alarm

        • In case of emergency, personal alerting of the deaf by the personnel or information to the rescue team is guaranteed.
        • Comment An emergency plan is in place.

        Communication in the room

        • Internet connection available in the room
        • prompt communication via fax/mail or SMS with the reception desk guaranteed

        socket

        • at least one freely available socket in the room

        television

        • Television set with teletext decoder (subtitle) in the room

        Professional competence/service

        • There are employees in the company who have a basic knowledge of sign language or the spoken language of accompanying sign language (LBG).
        • A sign language or written interpreter can be organised on request.

        Collection of data

        • The data presented here are verified data
        • Date of data collection 26.10.2015
        • Researcher (Institution) Tourism Academy Brandenburg

        t Information for guests with allergies and food intolerances

        Short description

        There are 12 rooms for allergy sufferers.

          General Information

          • The distance to the nearest pollutant emission source (factory, heating station, petrol station, etc.) is more than 1,000 metres.
          • The house is furnished without odour-intensive and allergenic plants.
          • The guest rooms are equipped with a minibar where e.g. medicines can be stored in a cool place.
          • Complete operation is smoke-free
          • Non-smoking rooms are available

          pet allergy sufferers

          • Comment Animals (dogs) may be brought along.

          house dust mite allergy sufferers

          • Allergic blankets and pillows without down are available
          • The bed linen is washed with at least 60┬░C.
          • The guest rooms are equipped with smooth flooring, which is wiped with a damp cloth every day.

          mold allergy sufferers

          • It is regularly shock ventilated.
          • There are guest rooms without houseplants or with exclusively hydroponic plants.
          • There are guest rooms without humidifier

          Special nutritional requirements (breakfast buffet/hotel restaurant etc.)

          • Information on the ingredients of the food/meals used can be provided on request.
          • It is possible to arrange meals according to individual needs and quantities.
          • On request, snacks can also be served outside the scheduled meal times.
          • Gluten-free food is offered
          • Free food is offered from major allergens
          • Lactose-free food is offered
          • Vegetarian food is offered
          • Vegan food is offered
          • Comment The kitchen staff can make appropriate statements.

          Professional competence/service

          • All employees are informed about the company's orientation towards guests with allergies and incompatibilities and take this into account in their daily work.
          • There are employees in the company who are trained for the target group. Other seminars and training attended see commentary
          • Comment: There is a diet cook.

          Collection of data

          • Date of self-disclosure 26.10.2015
          • The data presented here is a self-disclosure by the provider.