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Accessible for people with visual or hearing impairments Accessible for people with impaired mobility Zoos and animal parks Zoologischer Garten Eberswalde

Am Wasserfall 1
16225 Eberswalde
Phone

03334-22733

www.​zoo.​eberswalde.​de
zoo@​eberswalde.​de
Leisure Wheelchair users Leisure time Visually impaired Leisure time mentally handicapped leisure time deaf/hearing-impaired
Eberswalde Zoo is situated in the middle of a magnificent mixed forest landscape. It accommodates 1500 animals in 150 species from 5 continents. Particularly noteworthy are the common brown bear wolf enclosure, the walk-in fallow deer and kangaroo enclosure, completely free groups of monkeys living in the trees of the zoo, the most exciting lion enclosure in the world, the jungle house with tropical animals including iguanas, crocodiles, a unique newly built Ice Age glacier landscape with a unique tiger enclosure and glacier and climate playground, the zoom museum and the zoo school. The zoo also offers other attractions such as a petting zoo, 8 adventure and theme playgrounds and "Marriage in the Zoo".
Opening hours: all year round daily from 9 a.m. until dusk, also on public holidays

Opening Hours

01.04.2022 - 31.10.2022
Monday 09:00h - 18:00h
Tuesday 09:00h - 18:00h
Wednesday 09:00h - 18:00h
Thursday 09:00h - 18:00h
Friday 09:00h - 18:00h
Saturday 09:00h - 18:00h
Sunday/Holiday 09:00h - 18:00h

New Opening Hours 01.11.2022

01.11.2022 - 31.03.2023
Monday 09:00h - 16:00h
Tuesday 09:00h - 16:00h
Wednesday 09:00h - 16:00h
Thursday 09:00h - 16:00h
Friday 09:00h - 16:00h
Saturday 09:00h - 16:00h
Sunday/Holiday 09:00h - 16:00h
Die Schließzeiten varieren je nach Dämmerung in den Jahreszeiten.

t Information for guests with reduced mobility

Short description

Brief description:
  • 5 designated disabled parking spaces available
  • Indoor access: stepless
  • Outdoor access: stepless
  • Condition of the path Outdoor area: paving stones and concrete blocks
  • Guest toilet for guests with restricted mobility, infinitely variable. Door width: 85 cm, movement area in front of WC: >150 cm x 102 cm, right: 57 cm x >150cm, left: 10 cm x >150 cm, handles available
  • Conference and event rooms on the ground floor can be reached without steps,
  • Door width: 80 cm
  • Restaurant on the ground floor, stepless access via ramp
Special features:
  • There are a total of 10 ramps or inclines on the site:
  • All enclosures are wheelchair accessible
  • Wheelchair rentals are possible
  • Loan of hand carts
  • 2 handicapped WC available
  • 2 nappy-changing rooms available

    car parking spaces

    • Number of designated disabled parking spaces near entrance 5

    Access and paths Indoor area

    • stepless access
    • via ramp
    • Entrance door passage width 100 cm
    • passage width of the narrowest of all other doors to be used 100 cm
    • Passage width of the narrowest of all other corridors and passages to be used 100 cm
    • Comment: There are a total of 10 ramps and gradients.

    Reception

    • Reception counter or table partly lowered to a height of 85cm

    Access and paths Outdoor area

    • stepless path guidance possible
    • via ramp
    • Condition of the road: pavers / concrete blocks

    guest toilet

    • passage width of the door to the sanitary room 85 cm
    • passage width of the narrowest of all doors, corridors and passages to be used 85 cm
    • Door does not open into the sanitary room
    • Length of the movement area in front of the washbasin >150 cm
    • Width of the movement area in front of the washbasin >150 cm
    • Depth of the washstand underride (at a height of 67 cm) 24 cm
    • Upper edge of washbasin (armrest surface) from floor 87 cm
    • mirror above the washbasin, visible while sitting or standing
    • Length of the movement area in front of the toilet bowl 150 cm
    • Width of the movement area in front of the toilet bowl 102 cm
    • Length of movement area to the right of the toilet bowl 57 cm
    • Width of the movement area to the right of the toilet bowl >150 cm
    • Length of the movement area to the left of the WC bowl 10 m
    • Width of the movement area to the left of the toilet bowl >150 cm
    • Hand grips next to the WC on the right and left side available
    • Height (top edge) of handles 76 cm
    • Distance between handholds 67 cm
    • right handle can be folded up and locked when folded up
    • Seat height of toilet bowl (upper edge of toilet seat) 51 cm
    • Emergency call available
    • Comment: Handle not lockable.
      Left grab handle vertically fastened to the wall. emergency call to the Zookasse is present.

    Access to conference and event rooms

    • Access Stepless
    • Ramp length 7 m
    • Ramp inclination 5.5%
    • Entrance door passage width 80 cm
    • Comment: Zoo School

    Professional competence/service

    • Information about further barrier-free offers in the region can be made available.
    • Information on barrier-free arrival and departure by public transport can be provided.

    Collection of data

    • Investigator (Institution) District of Barnim
    • Date of data collection 06.09.2018
    • The data presented here are verified data

    t Information for blind and visually impaired guests

    Short description

    Special guided tours for visually impaired / blind guests.
    Please register in advance.

      Information and experience

      • Website barrier-free designed
      • Offers, exhibits etc. can be experienced with several senses
      • special guided tours for blind and visually impaired guests are offered
      • Comment Special tours for visually impaired / blind guests

      Paths and safety

      • Paths and corridors are optically and tactilely contrastingly marked or equipped with a guidance system.
      • Danger points are marked and secured

      Professional competence/service

      • Information about further barrier-free offers in the region can be made available.
      • Information on barrier-free arrival and departure by public transport can be provided.
      • Guide dogs for the blind are allowed
      • Comment: Guided tours by appointment.

      Collection of data

      • The data presented here are verified data
      • Date of data collection 06.09.2018
      • Investigator (Institution) District of Barnim

      t Information for Guests with Learning Disabilities/ "Mental Disability

      That's good to know:

      • There is a lot of information about this offer. They're easy to understand. There are many good pictures in the information. You explain a lot of things.
      • There's good signs and signposts. You always find the way.
      • Everything will be explained and shown to you in peace. You can ask questions.
      • Do you need an accompanying person or support? Do you need a care service? We can make recommendations.
      • Further information: Special services on request.

      We can still do that for you:

      • Would you like to have tips for excursions without barriers? We have ideas for you.
      • Are you coming by train? Or by bus? We have suggestions for you.

      Who collected this information? When?

      • Investigator (Institution) District of Barnim
      • When did the information come from? 24.08.2009
      • When is the information from? 06.09.2018

      t Information for deaf and hard of hearing guests

      Information and experience

      • Comprehensive information about all offers is available in writing.
      • Information available in easy language
      • special guided tours for deaf and hard of hearing guests are offered
      • acoustic information can also be experienced in other ways
      • Comment Special guided tours on request.

      Professional competence/service

      • Information about further barrier-free offers in the region can be made available.
      • Information on barrier-free arrival and departure by public transport can be provided.
      • Address list with useful information is available.
      • A sign language or written interpreter can be organised on request.

      Collection of data

      • The data presented here are verified data
      • Investigator (Institution) District of Barnim
      • Date of data collection 06.09.2018