Short description

car parking spaces

• Comment Parking space signage planned from 2011 onwards
  Parking in front of the entrance possible
  

Access and paths Indoor area

• stepless access
• Number of level(s) 1
• Total height of steps 15 cm
• via ramp
• Ramp height 0.16 m
• Ramp length 7.3 m
• Ramp inclination 2%
• Entrance door passage width 113 cm
• passage width of the narrowest of all other doors to be used 97 cm
• Passage width of the narrowest of all other corridors and passages to be used 122 cm
• Comment: Entrance roadside with 1 step, 2nd entrance with ramp
  

Reception

• Reception counter or table partly lowered to a height of 85cm

guest toilet

• Passage width of the door to the sanitary room 98 cm
• Door does not open into the sanitary room
• Length of the movement area in front of the washbasin >150 cm
• Width of the movement area in front of the washbasin >150 cm
• Depth of the washstand underride (at a height of 67 cm) 24 cm
• Upper edge of washbasin (armrest surface) from floor 85 cm
• mirror above the washbasin, visible while sitting or standing
• Length of the movement area in front of the toilet bowl >150 cm
• Width of the movement area in front of the toilet bowl >150 cm
• Length of the movement area to the right of the toilet bowl 123 cm
• Width of the movement area to the right of the toilet bowl 137 cm
• Length of the movement area to the left of the toilet bowl 98 cm
• Width of the movement area to the left of the toilet bowl >150 cm
• Hand grips next to the WC on the right and left side available
• Height (top edge) of handles 89 cm
• The handles protrude beyond the front edge of the toilet bowl 13 cm
• Distance between handholds 72 cm
• Both handles can be folded up and locked in the folded up position
• Seat height of toilet bowl (upper edge of toilet seat) 47 cm
• Emergency call available
• Comment: 2 event rooms available at Welzow railway station
  

Access to conference and event rooms

• Access Stepless
• Access via elevator or other technical device
• Entrance door passage width 98 cm
• Comment: Stairlift available
  

Professional competence/service

• Information about further barrier-free offers in the region can be made available.
• Transfer or pick-up from the station/bus stop etc. is possible.
• There are employees in the company who are trained for the target group.

Collection of data

• Researcher (Institution) Tourismusverband Niederlausitz e.V.
• Date of data collection 03.05.2012
• The data presented here are verified data

Short description

Information and experience

• Offers, exhibits etc. can be experienced with several senses
• Comment All senses are addressed during the guided tours. The guided tours promise an intensive perception and communicative experience even without a sense of sight. Different key models are integrated.
  Information material for visually impaired guests in the planning stage
  

Paths and safety

• Paths and corridors are optically and tactilely contrastingly marked or equipped with a guidance system.
• Danger points are marked and secured
• Elevators have acoustic announcements and buttons in Braille or raised pyramidal lettering.
• comment
  • In the open-cast mining landscape, accompanying persons are necessary because there are no guidance systems (authentic industrial landscape).
  • Handrails are available in the visitor centre.
  • Directions for the tours will be worked out
    

Professional competence/service

• Information about further barrier-free offers in the region can be made available.
• Information on barrier-free arrival and departure by public transport can be provided.
• Transfer or pick-up from the station/bus stop etc. is possible.
• There are employees in the company who are trained for the target group.
• Accompanying service can be offered
• Guide dogs for the blind are allowed
• Comment:
  

Collection of data

• Date of self-disclosure 22.02.2010
• Researcher (Institution) Tourism Academy Brandenburg
• The data presented here are verified data
• Date of data collection 03.05.2012
• Researcher (Institution) Tourismusverband Niederlausitz e.V.

Short description

That's good to know:

• Everything will be explained and shown to you in peace. You can ask questions.
• Do you need an accompanying person or support? Do you need a care service? We can make recommendations.
• Further information:
  • We work well together with the plant for the disabled in Spremberg. We have experience.
  • Many guests with learning difficulties/ "mental handicap" have already been here. They liked it a lot.

We can still do that for you:

• Would you like to have tips for excursions without barriers? We have ideas for you.
• Are you coming by train? Or by bus? We have suggestions for you.
• We can pick you up at the station. Or from the bus stop. Or we can recommend a driving service to you.
• We have a lot of experience with guests with learning difficulties.

Who collected this information? When?

• Experts have checked: Is the information above correct?
• Researcher (Institution) Tourismusverband Niederlausitz
• When is the information from? 03.05.2012

Information and experience

• Comprehensive information about all offers is available in writing.
• acoustic information can also be experienced in other ways
• Comment Video film without texts available
  

Safety and security

• Staff commentary on opening hours at Welzow railway station helpful
  

Professional competence/service

• Information about further barrier-free offers in the region can be made available.
• Information on barrier-free arrival and departure by public transport can be provided.
• Address list with useful information is available.
• There are employees in the company who are trained for the target group.
• A sign language or written interpreter can be organised on request.

Collection of data

• The data presented here are verified data
• Researcher (Institution) Tourismusverband Niederlausitz e.V.
• Date of data collection 27.07.2018

Short description

Special nutritional requirements (breakfast buffet/hotel restaurant etc.)

• Information on the ingredients of the food/meals used can be provided on request.
• It is possible to arrange meals according to individual needs and quantities.
• On request, snacks can also be served outside the scheduled meal times.
• Organic food is offered
• Food free of flavour enhancers is offered
• Gluten-free food is offered
• Free food is offered from major allergens
• Lactose-free food is offered
• Vegetarian food is offered
• Vegan food is offered
• Special information for guests with allergies/ food intolerances can be found on the menu/ buffet/ homepage.
• On the menu/ buffet/ homepage you can find information about BE/ KE
• On the menu/ buffet/ homepage you will find information about the alcohol content of the dishes.
• On the menu/ buffet/ homepage you will find information that the staff is available to answer questions about allergies and food intolerances.

Professional competence/service

• Information about further offers suitable for allergy sufferers and guests with special nutritional needs in the region can be made available.
• Contact details for relevant contacts in the region are available
• The kitchen staff (including temporary staff) is informed annually about allergen avoidance by an allergologically certified nutrition specialist.
• All employees are informed about the company's orientation towards guests with allergies and incompatibilities and take this into account in their daily work.
• A service and kitchen staff member is available at all times as a competent contact person in the company
• There are employees in the company who have been trained for the target group.

Collection of data

• The data presented here is a self-disclosure by the provider.
• Date of self-disclosure 03.05.2012